top of page
_storage_emulated_0_whatsapp_Media_WhatsApp Documents_Final Logo-1_edited.jpg

Terms & Conditions

User Responsibilities

​

  1. Booking and Appointments – Users must ensure they provide accurate information when booking appointments and arrive on time. Late arrivals may result in rescheduling or additional charges.

  2. Cancellations and No-Shows – Clients should inform the salon at least 24 hours in advance for cancellations. Repeated no-shows may lead to restrictions on future bookings.

  3. Hygiene and Conduct – Users must maintain proper hygiene and behave respectfully towards salon staff and other customers. Disruptive behavior may result in refusal of service.

  4. Payments and Refunds – Clients are responsible for making payments on time as per the salon's policy. Refunds will be issued only under specified circumstances.

  5. Use of Services – Services should be used for personal care purposes only. The salon is not responsible for adverse reactions due to undisclosed allergies or medical conditions.

  6. Intellectual Property – Users must not misuse salon website content, including images, service descriptions, or logos, without permission.

  7. Privacy and Data Usage – Clients are responsible for reviewing the salon’s privacy policy regarding the collection and use of personal data.

  8. Feedback and Reviews – Users must provide honest and constructive feedback. False or defamatory statements may be subject to review and removal.

TERMS & CONDITIONS 

​

  1.  

 

Intellectual Property

  1. Ownership of Content – All content on this website, including images, text, logos, service descriptions, and graphics, is the exclusive property of Favew and is protected under copyright and trademark laws.

  2. Restrictions on Use – Users may not reproduce, distribute, modify, or publicly display any content from this website without prior written permission from Favew. Unauthorized use may result in legal action.

  3. Third-Party Content – Any third-party trademarks, images, or content displayed on the website belong to their respective owners. The salon does not claim ownership over such content and ensures proper attribution where required.

  4. User Submissions – If users submit reviews, testimonials, or any other content, they grant Favew a non-exclusive, royalty-free license to use, modify, and display their submissions for promotional purposes.

  5. Violation of Intellectual Property Rights – If any user or entity believes their intellectual property has been used without authorization on the website, they should contact Favew for resolution.

 

Dispute Resolution

At Favew, we strive to provide the highest level of service and customer satisfaction. However, if a dispute arises, we encourage clients to follow the resolution process outlined below.

1. Initial Complaint Resolution

If you experience any issues with our services, please contact us at 97513 13071

 Within 2 days of the incident. We aim to resolve complaints amicably and in a timely manner.

2. Mediation Process

If an issue remains unresolved after initial discussions, both parties may agree to a mediation process, where an independent third party assists in finding a fair resolution.

3. Arbitration Clause (Optional)

If mediation does not lead to a resolution, disputes may be submitted to binding arbitration in accordance with the governing laws of Consumer’s Jurisdiction. The decision made by the arbitrator will be final.

4. Governing Law

All disputes shall be governed by the laws of India, and any legal proceedings will take place within the designated jurisdiction.

5. Exceptions to Arbitration

Legal claims involving allegations of fraud, intellectual property violations, or criminal activity may proceed directly to court rather than arbitration.

6. Changes to Dispute Resolution Policy

[Salon Name] reserves the right to modify this dispute resolution policy as necessary. Any changes will be communicated through our website and other appropriate channels.

7. Contact Information

For dispute-related inquiries, reach us at:
📧 Email: favew@gmail.com
📍 Registered Address: CA MALL, Kanhangad, kerala.
📞 Phone: 97513 13071


 

Limitations of Liability

At Favew, we strive to provide high-quality services and an exceptional client experience. However, by using our website and services, users acknowledge the following limitations:

1. General Disclaimer

[Salon Name] provides services on an "as-is" and "as-available" basis. While we aim for excellence, we do not guarantee that every service or result will meet individual expectations.

2. Service Risks

Users acknowledge that salon services such as hair treatments, skincare procedures, and other beauty applications carry inherent risks, including potential allergic reactions or sensitivities. [Salon Name] is not liable for unexpected outcomes resulting from undisclosed medical conditions or personal preferences.

3. Website Content & Errors

We strive to ensure accurate and updated information on our website, but we do not warrant that all content will be free from errors, omissions, or technical issues. Users rely on the website's information at their own risk.

4. Third-Party Links & Services

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for external content, security, or business practices.

5. Limitation of Damages

Under no circumstances shall [Salon Name] or its employees be liable for indirect, incidental, or consequential damages, including but not limited to loss of revenue, personal injury, or dissatisfaction with services received.

6. Force Majeure

[Salon Name] is not responsible for delays or failures caused by events beyond our control, including natural disasters, power outages, internet disruptions, or government regulations.

7. Changes to Policy

We reserve the right to modify this Limitations of Liability policy at any time. Users will be notified of significant updates through our website.

8. Contact Information

For questions regarding this policy, please contact us:
📧 Email: favew@gmail.com
📍 Registered Address: CA MALL, Kanhangad, kerala.
📞 Phone: 97513 13071

 

Termination Clause

Favew reserves the right to terminate or restrict access to our website and services under the following circumstances:

1. Violation of Terms

Users who fail to comply with our Terms and Conditions, including misconduct, fraudulent activity, or abuse of services, may have their access revoked without prior notice.

2. Non-Payment or Cancellations

Repeated failure to pay for services or excessive last-minute cancellations may result in limited booking privileges or denial of future appointments.

3. Misuse of Website

Unauthorized use of website content, including intellectual property violations, malicious software distribution, or attempted security breaches, will lead to account suspension or legal action.

4. Harmful or Disruptive Behavior

Any form of harassment, disrespect towards staff or other customers, or conduct that disrupts salon operations will result in termination of services.

5. Business Changes or Closure

In the event that [Salon Name] discontinues services or undergoes restructuring, we may terminate user access and bookings with prior communication where applicable.

6. No Liability for Termination

[Salon Name] shall not be held responsible for any inconvenience, financial loss, or damages resulting from termination of services due to policy violations.

7. Appeal Process (Optional)

Users who believe their access was wrongfully terminated may contact [Salon Contact Email] within [X days] for review and potential reinstatement.

8. Updates to Termination Policy

We reserve the right to amend this Termination Clause at any time. Any significant changes will be communicated through our website or other appropriate channels.

bottom of page